14) MAINTENANCE; UPDATES; FIRMWARE
We may push Software/firmware updates automatically. Services may be unavailable during maintenance windows. You agree to keep Devices reasonably up to date.
EFFECTIVE DATE: 11/01/2025
LAST UPDATED: 11/01/2025
THESE TERMS & CONDITIONS (“TERMS”) ARE A LEGALLY BINDING AGREEMENT BETWEEN MYMARINEPROGPS, INC. (“MYMARINEPROGPS,” “WE,” “US,” “OUR”) AND THE ENTITY OR PERSON ACCEPTING THESE TERMS (“CUSTOMER,” “YOU,” “YOUR”). BY PURCHASING MYMARINEPROGPS DEVICES (“DEVICES”), CREATING AN ACCOUNT, OR ACCESSING OUR WEBSITE, APPS, PLATFORM, DASHBOARDS, APIS, OR SERVICES (COLLECTIVELY, THE “SERVICES”), YOU AGREE TO THESE TERMS. IF YOU ARE ENTERING INTO THESE TERMS ON BEHALF OF A BUSINESS, YOU REPRESENT THAT YOU HAVE AUTHORITY TO BIND THAT BUSINESS.
To use the Services, you must register an account, keep your information accurate, maintain the confidentiality of credentials, and be at least 18 years old. You remain responsible for all activity under your account.
We may accept or reject orders at our discretion. Title and risk of loss for Devices transfer to you upon carrier’s acceptance. Inspect shipments promptly and report shortages or damage within 7 days of delivery.
You are solely responsible for proper, safe installation consistent with the Documentation and applicable law (including OEM guidelines, marine/vehicle safety codes, and professional installation where required).
You will not misuse the Services (e.g., tampering, reverse engineering, interfering with networks, using for unsafe purposes, or violating law).
The Services are not a life-safety, emergency, or 911/first-responder system and must not be relied upon for such purposes.
You are responsible for compatible devices, data plans, browsers, and configurations.
You are solely responsible for ensuring your deployment of Devices/Services complies with all federal, state, and local laws (e.g., anti-stalking, privacy, unfair practices, and state “electronic tracking device” statutes).
Where required, you must provide clear, prior notice and obtain written consent from each Consumer/driver/employee/asset owner before any tracking begins, and you must maintain records of such consent.
“This asset/vehicle/watercraft equipment is equipped with an electronic GPS tracking device. By signing, you acknowledge and consent to location tracking while you use/operate/possess it. You may withdraw consent where permitted by law.”
Where employment laws require (e.g., some states mandate a written policy and acknowledgments), you’ll implement compliant written monitoring policies, provide notice (including for off-duty use, if applicable), and honor any limitations (e.g., do not track outside work hours if prohibited by policy or law).
No covert tracking where consent or court order is required; no tracking for harassment, stalking, or discriminatory purposes; no use in violation of restraining orders or similar limitations.
You are responsible for obtaining any required legal process. We may cooperate with lawful request from law enforcement and warrant requests consistent with our Privacy Policy.
We comply with applicable privacy and data protection laws in the jurisdictions where we operate, including without limitation the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), the Virginia Consumer Data Protection Act (VCDPA), the Colorado Privacy Act (CPA), the Connecticut Data Privacy Act (CTDPA), the Utah Consumer Privacy Act (UCPA), the Texas Data Privacy and Security Act (TDPSA), the Oregon Consumer Privacy Act (ODPA), the Montana Consumer Data Privacy Act (MTCDPA), and any substantially similar state laws. You may request deletion of your personal information consistent with applicable privacy laws, and we will honor verified requests as required by law.
Availability and accuracy may be affected by satellite geometry, weather, terrain, buildings, indoor/storage locations, jamming, network congestion, roaming, maintenance windows, firmware updates, or carrier outages. Data can be delayed, buffered, or unavailable.
We may offer optional beta features “as is,” which may be modified or withdrawn at any time.
During your paid subscription term, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Software and Documentation solely for your internal business purposes with Devices. You will not (and will not permit others to): copy (except for reasonable backups), modify, reverse engineer, attempt to access source code, or circumvent technical controls.
We comply with applicable privacy and data protection laws in the jurisdictions where we operate, including without limitation the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), the Virginia Consumer Data Protection Act (VCDPA), the Colorado Privacy Act (CPA), the Connecticut Data Privacy Act (CTDPA), the Utah Consumer Privacy Act (UCPA), the Texas Data Privacy and Security Act (TDPSA), the Oregon Consumer Privacy Act (ODPA), the Montana Consumer Data Privacy Act (MTCDPA), and any substantially similar state laws. You may request deletion of your personal information consistent with applicable privacy laws, and we will honor verified requests as required by law.
You retain ownership of your account data and content. You grant us a license to host, process, transmit, and analyze Your Data to provide and improve the Services, prevent fraud/abuse, and as described in our Privacy Policy.
We retain data per plan settings and our retention schedules; export tools may be available.
Our U.S./California-oriented Privacy Policy governs personal information and your obligations to provide legally required notices to Consumers.
We may use de-identified or aggregated data for analytics and service improvement.
Service plans are billed monthly or annually in advance (unless stated otherwise).
Plans automatically renew for the same term unless you cancel as described in 10. We will present clear, conspicuous auto-renewal terms at checkout, obtain affirmative consent, provide a renewal reminder when required by state law for terms ≥12 months, and offer an easy online cancellation method for online signups.
We may update fees effective on a future renewal term; we’ll provide notice in advance consistent with applicable state ARL rules.
Prices exclude taxes, duties, and carrier fees. You’re responsible for all applicable taxes except those on our net income.
You may cancel at any time via email at support@mymarineprogps.com. For online sign-ups, you may also cancel directly through your online account dashboard without additional steps or contacting customer support, in compliance with California, New York, Colorado, and District of Columbia automatic renewal laws.
If purchased directly from MarineProGPS, only Unopened, Uninstalled Devices/Product may only be returned within 30 days of shipment. All returns must be pre-approved for an RMA by MarineProGPS; you must pay for return shipping; we may charge a restocking fee of $35 if permitted by law. Opened Devices or custom installations are non-returnable except for verified warranty defects. If you purchase through a partner or affiliate, all returns must meet and follow their established product return policies and requirements.
1-year limited warranty from delivery against defects in materials and workmanship under normal use and proper installation.
Provided with reasonable care/skill and substantially as described in the Documentation.
Damage from misuse, improper installation, accidents, water intrusion outside rated specs, alteration, unauthorized repair, power issues, serial tampering, consumables (e.g., fuses/batteries), or events beyond our control.
Our sole obligation and your exclusive remedy are repair or replacement (new or refurbished) of defective Devices, or, for Services, re-performance or refund of fees paid for the affected month—at our discretion.
Except for the limited warranties above, Devices, Software, and Services are provided “AS IS.” We disclaim all other warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, to the maximum extent permitted by law. Some states do not allow limitations on implied warranties; certain rights may apply. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
We are not the underlying wireless carrier or satellite operator and do not control their coverage or uptime. We may change carriers. We are not liable for interruptions, latency, inaccuracies, or failures attributable to carriers, satellites, or third-party platforms.
We may push Software/firmware updates automatically. Services may be unavailable during maintenance windows. You agree to keep Devices reasonably up to date.
You will defend, indemnify, and hold harmless MyMarineProGPS, its affiliates, and their officers, directors, employees, and agents from all third-party claims, damages, fines, penalties, costs, and expenses (including reasonable attorneys’ fees) arising from: (i) your breach of these Terms; (ii) violation of laws (including failure to obtain required notices or consent for tracking); (iii) misuse of Devices/Services; or (iv) your data, content, or instructions.
To the maximum extent permitted by law:
Our aggregate liability for all claims is limited to the amounts you paid to us for the Services in the 6 months preceding the event giving rise to liability, or $1,000, whichever is greater.
We are not liable for indirect, incidental, consequential, special, exemplary, or punitive damages; loss of profits/revenue, goodwill, or data; or business interruption—even if advised of the possibility.
We are not liable for unauthorized access, alteration, theft, or destruction of data where we have implemented reasonable safeguards. Some states do not allow certain limitations, and the above may not apply.
We may suspend or terminate access immediately for non-payment, misuse, legal risk, or security concerns. You may terminate per 10. Upon termination, you must cease using the Software/Services and (if we request) return or permanently deactivate Devices. Accrued obligations and 8-9, 12-16, 18-22 survive.
You will not export or re-export Devices or Software in violation of U.S. export control or sanctions laws. Government use is subject to restricted rights under applicable regulations.
Neither party is liable for delays/failures caused by events beyond reasonable control (e.g., disasters, strikes, power/cellular outages, carrier failures, acts of government, cyber events), excluding payment obligations.
We and our licensors retain all rights in Devices, Software, Documentation, and marks. No rights are granted except as expressly stated.
Please read carefully.
Contact support@mymarineprogps.com first; we’ll try to resolve within 30 days.
If unresolved, any dispute arising out of or relating to these Terms or the Services will be finally resolved by binding arbitration administered by the AAA under its Commercial Arbitration Rules (or Consumer Rules if applicable). Location: Frisco, TX or remote video, at your election. Arbitrator may award individualized relief only.
Disputes must be brought on an individual basis; no class, collective, or representative actions or arbitrations.
You may opt out of arbitration within 30 days of first accepting these Terms by sending a written notice to Legal, MyMarineProGPS, 1525 US Highway 380, STE 500 PMB 138, Frisco, TX 75033-0176.
Either party may seek relief in small-claims court or seek injunctive relief to prevent misuse of IP or the Services.
(If your counsel prefers court venue over arbitration, replace 21 with a governing-law/venue clause consistent with your risk profile and customer type.)
These summaries flag frequent issues; you are responsible for compliance.
We’ll send legal notices to your account email or billing address; you’ll send notices to:
1525 US HIGHWAY 380, STE 500 PMB 138, FRISCO, TX 75033-0176
Email: legal@mymarineprogps.com (or support@mymarineprogps.com for service issue requests)
We may update these Terms occasionally. Material changes take effect on the next renewal (or 30 days after notice for month-to-month). Continued use after the effective date constitutes acceptance. If you do not agree, you may cancel your service 10 before the effective date.
You may not assign these Terms without our written consent. We may assign to an affiliate or in connection with a merger, sale, or corporate reorganization.
These Terms (and any plan order/quote and our Privacy Policy) are the entire agreement. If any provision is unenforceable, the remainder remains in effect. Our failure to enforce is not a waiver. If there is a conflict between these Terms and plan-specific order terms, the order controls for that plan.
We comply with applicable privacy and data protection laws in the jurisdictions where we operate, including without limitation the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), the Virginia Consumer Data Protection Act (VCDPA), the Colorado Privacy Act (CPA), the Connecticut Data Privacy Act (CTDPA), the Utah Consumer Privacy Act (UCPA), the Texas Data Privacy and Security Act (TDPSA), the Oregon Consumer Privacy Act (ODPA), the Montana Consumer Data Privacy Act (MTCDPA), and any substantially similar state laws. You may request deletion of your personal information consistent with applicable privacy laws, and we will honor verified requests as required by law.